View all the clinic’s appointments for today conveniently listed on a separate screen. Process, filter, and print your appointments without leaving the screen.

To run a practice smoothly, you need a tool to process your appointments. Mark appointments as completed, cancelled or missed and follow up.

You can make an appointment by clicking on the time slot on the calendar. You can also reschedule and modify an appointment from the calendar.

This screen includes the past appointments that haven’t been processed. If you were in a rush or receptionist was out of the office on that day, previous days appointments that were not processed will appear at this screen. From here you can conveniently finalize appointment statuses when you have time.

You can use this feature if your clinic works some days in the walk-in mode or if you’ve got a patient standing at your door and you want to “squeeze” him into your fully booked schedule. The system allows you to book an unlimited number of appointments for any date, by booking walk-in appointments which have no specific time slots. You can have scheduled appointments in your calendar and walk-in appointments on the separate walk-in appointments screen.

You can pick any combination of resources (staff/rooms/equipment) and view their calendars side-by-side

You can create documents (e.g., referral letters) assigned to the specific patient and specialist. They will be organized in a detailed list format, so you can pull out the documents you need later. The list can be filtered by a patient, document creation date or other criteria.

Multiple customizable patient-centric and clinic management reports.

Quick registration allows you to register the patient by a phone number only. Enter all the necessary contact details once the patient arrived or after his appointment has been completed. You can also collect all the necessary patient information with the full registration process.

You can view past appointments of your patients by generating a report for the specific patient.

You can view future appointments of any patient for the period of time that you select.

The system allows you to set the business hours for your clinic, to update your username, password and personal information, to add and edit services, staff and other resources and more…

You can set your unavailability so the systems will not book any appointments for that time. It can be personal appointments, vacation, or any other time that you are unavailable. This feature applies also to an equipment or room.

You can assign a specific color to every service, so you can easily recognize the types of appointments with a quick look on the calendar.

You can set automated email reminders to be sent to your patients before the appointment. You can set up the reminder to be sent just once or several times, at different time intervals.

Our system finds the time slots that will best serve the schedule fill-up approach of your practice, thus optimizing the whole scheduling and booking process and making your clinic more efficient.

Currently, you have the following schedule fill-up optimization strategies to choose from when deciding on how to optimize your scheduling:

- Find earliest available time slots for the chosen day
- Find time slots that will give maximum choice flexibility to your customers
- Find time slots that will maximize your schedule fill-up
- Find time slots that will minimize a number of gaps

If your clinic’s schedule fill-up strategy is not listed here, please contact us and we will make your proposed criterions implementation our priority.

Some services have more than one resource involved. For example you have a check-up that needs both a doctor and a nurse. Or you may have to schedule both a room and a therapist for a massage. Our system knows how to schedule such complex services. The system will find the matching slot for all the resources involved and update their calendars accordingly.

Some services are divided into several stages. For example, you need to schedule an X-ray service for the patient. He needs an X-ray of the palm and of the whole hand. That would need different modalities of the imaging equipment (essentially – a different equipment).
MediClick® allows you to schedule this for your patient as a single service. That is what we call multi-step service scheduling.

You can make unlimited adjustments to your services by adding multiple options to them. The length of the service varies depending on whether the service has one or several options. For example, X-ray of a finger takes 5 min (service with one option), of two fingers 10 min (service with two options), of two fingers and an elbow 20 min (service with several options).

In the real world not all your staff members work the same. Newer staff might work slower than the more experienced staff. You can set different service time length for different staff members. The system will allocate the time accordingly.

You can send referrals to other specialists subscribed for the system through a secure internal email. Referrals will be accepted or rejected by the recipient, and you will be able to see the status of the referral.

Secure messaging communication with other specialists and patients.

This feature allows to book an appointment for your patient with a specialist from an external clinic, subscribed for the system.